When you purchase Mail Forwarding we require proof of your identity for security reasons. If you are unable to verify your identity online while buying Mail Forwarding or purchasing the service on behalf of someone else, you can still complete your purchase as follows:
Select the option to “Pay now and get a barcode” The information you entered will be saved, your credit card will be charged and you will receive a barcode by email. You then have 30 days to go to the post office to verify your identity. If you verify your identity after the requested start date, the service will begin the next business day.
Please note
If you are unable to verify your identity at the post office, or don’t do so within 30 days, your order will automatically be cancelled. You will receive a service cancellation email and a full refund will be issued on your credit card.